Returns & Refunds policy

At Raj Gift Hub, customer satisfaction is important to us. We strive to deliver premium-quality corporate gifts and customized products. This Refund Policy explains the terms related to cancellations, returns, replacements, and refunds for orders placed through rajgifthub.com.

Since many of our products are customized and personalized according to client requirements, such products are generally non-refundable and non-returnable once production has started.

Orders may be cancelled before customization or processing begins. Cancellation requests made after production has started may not be eligible for refunds.

If a product is delivered damaged, defective, or incorrect, customers must notify Raj Gift Hub within 48 hours of delivery with clear proof, including images of the product and packaging.

Eligible refund or replacement requests will be reviewed and processed after verification. Approved refunds will be initiated within a reasonable processing period.

Raj Gift Hub reserves the right to refuse refund requests for products damaged due to misuse, mishandling, or unauthorized modifications after delivery.

For refund-related support, customers may contact Raj Gift Hub through our official contact page.